Everything You Need To Know

Product

What are UnderWunder perspiration protectors?

UnderWunder perspiration protectors are disposable, fabric pads that attach to your garment sleeve, designed to absorb sweat & odour from the armpits, keeping you fresh and dry when your deodorant fails.

They also protect your garments from armpit stains and can reduce the amount of time your garment needs to be cleaned.

How do the perspiration protectors work?

Designed to be easily slipped between your underarm and garment, they are made from absorbent materials that lock away moisture from your skin, providing up to 12hrs of comfort and peace of mind.

Do they stop odour and wet patches?

Yes. Our easy-to-use garment liners act as a sweat shield, locking in excess sweat and saving your clothes from stains, and you from odour and embarrassment. 

Do they cause irritation?

No. They are hypoallergenic and suitable for all skin types.

They have been designed keeping in mind the sensitivity of the underarm area and are incredibly soft and fragrance free for your optimum comfort.

Are perspiration protectors machine washable?

No, they are disposable and designed to be replaced after a 12hr period.

Can you see or feel them when used? 

Our UnderWunder perspiration protectors are designed to be easily slipped between your underarm and garment, without making it apparent or uncomfortable.

You can also trim the pad for a more discreet fit if required.

How long do they last?

Change the pads as often as needed. Do not keep the pad on the garment for longer then 6-8hr period in high heat and humidity, to ensure the adhesive doesn't permanently stick to your garment. Please take extra care with satin and silk garments, as the adhesive can stick to this fabric if worn for long periods of time.

What is the product made of?

A premium cotton blend fabric is selected for its softness, breathability, and durability, ensuring maximum comfort and long-lasting wear.

How do you remove the liner?

Remove liners slowly before washing clothes and take care when using them in suit jackets and delicate fabrics. If the liner adhesive sticks to the garment, use sticky tape or short bursts of heat from a hair dryer to help lift the liner.

Shipping

What are your delivery times?

Please allow 1-2 working days for your order to be dispatched from our warehouse. You will receive an email notification with a tracking number as soon as your order is shipped. 

Delivery times will vary depending on where you live. Within Australia, standard delivery via Australia Post to metropolitan areas usually takes 2-3 working days, whereas deliveries to Perth or regional areas can take up to 5-7 business days.

How much will shipping cost?

A flat fee for standard or express shipping will be calculated at checkout.

Can you provide worldwide shipping?

Yes we ship worldwide. International shipping costs are calculated at check out.

How do I change my name and shipping address?

Before your order ships, please let us know your order number along with the updated delivery address. While we strive to accommodate all updates, please note that in some instances, our warehouse works quickly to get orders out, and updates may not be possible.

Please contact our customer support at hello@underwunder.co.

How do I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Simply click on the link to monitor the status and location of your package in real-time. If you have any questions or encounter any issues, our customer service team is here to assist you every step of the way.

What is your return policy?

Due to the nature of our product, for hygiene and sanitary purposes, our products are non-refundable and non-exchangeable. All purchases are final.

Money Back Guarantee

How does the money back guarantee work?

The Money Back Guarantee applies to customers who have purchased our perspiration protectors directly from our official website or authorized retailers. The guarantee is valid for 14 days from the date of delivery. Requests for a refund after this period will not be considered.

To qualify for a refund, the liners must be in their original packaging and in unused, like-new condition. A complete set of 22 pads must be returned in the original box.

Customers must contact our customer support within the 30-day period to initiate the return process. Return shipping costs are the responsibility of the customer. The refund will be issued for the product’s purchase price, excluding any shipping or handling fees.

For full terms of service, see here.

How do I qualify for a refund?

For any inquiries or to initiate a return, please contact our customer support at hello@underwunder.co.

Do you offer exchanges for faulty items?

Due to the nature of our product, for hygiene and sanitary purposes, our products are non-refundable and non-exchangeable.

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